Safety Alerts & Recalls
What does this mean?
If you use any over-the-counter products, please check to see if you have any of the product involved in these three recalls, including Tylenol, Motrin, Benadryl, Rolaids, Simply Sleep, or St. Joseph products. If you have any of these products, go to the product recall website or call McNeil Customer Service to see if the product and lot number is involved in the recall. The lot numbers are usually found on the side of the bottle, on the bottom of the bottle, or on the outer packaging.
McNeil Product Recall Website: please visit: http://mcneilproductrecall.com
McNeil Customer Service Telephone: 1-888-222-6036 (Monday-Friday 8 a.m. to 8 p.m. Eastern Time, and Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time)
If you have any of the recalled product, you should stop using the product and contact McNeil by phone or Internet for instructions for a refund or replacement and for information about how to return or dispose of the product.
If you have taken the recalled product and have medical concerns or questions, please contact your healthcare provider. Any adverse reactions may also be reported to the FDA's MedWatch Program by phone at 1-800-332-1088; by fax at 1-800-332-0178; by mail at MedWatch, FDA, 5600 Fishers Lane, Rockville, MD 20852-9787; or on the MedWatch website at www.fda.gov/medwatch
McNeil Expands Recall To Include Additional Lots of Benadryl Allergy Ultratab, Children's Tylenol Meltaways, Motrin, IB, Tylenol Extra Strength, and Tylenol PM
McNeil Consumer Healthcare is recalling 21 additional lots of over-the-counter medicines, including Benadryl Allergy Ultratab, Children's Tylenol Meltaways, Motrin, IB. Tylenol Extra Strength, and Tylenol PM. This recall is a follow-up to product recalls that McNeil Consumer Healthcare announced on January 15, 2010 and June 15, 2010. These three recalls are due to consumer complaints of a musty or moldy odor that has been linked to the presence of trace amounts of a chemical called 2,4,6-tribromoanisole (TBA). After a full investigation, it was determined that the source of TBA and odor was the result of a breakdown of a chemical that is applied to wood used to build wooden pallets that transport and store product packaging materials.
Although consumers have reported stomach pain, diarrhea, and nausea with the recalled product, McNeil has determined that the risk of serious adverse medical events is very low.
For more information and a list of the 21 recalled lots numbers, please visit: more information here
To view a complete list of products and lot numbers involved in all three recalls and to find out if a product you have has been recalled, please visit,