Safety Alerts & Recalls
What does this mean?
The risk of illness or health problems following the use of these recalled product is remote. However, as a precaution the company is issuing a voluntary recall at the warehouse/retail level. This is not a consumer level recall, so consumers are not required to take any action. Although the risk of health problems from the recalled Zyrtec products is low, you may wish to stop using and throw away any recalled product that you may have.
If you have general questions about any recall, you can contact McNeil's Consumer Care Center at 1-800-343-7805. If you have health concerns related to using this recalled product, you should contact your healthcare provider.
Voluntary Recall of Several Zyrtec Products
McNeil Consumer Healthcare is initiating a voluntary recall of certain product lots of Zyrtec Itchy Eye Drops and Children's Zyrtec. These Zyrtec products contain the active ingredient cetirizine.
Zyrtec Itchy Eye Drops - The company is initiating the recall for select over-the-counter (OTC) product lots after determining some samples tested as part of the manufacturer's stability program did not meet product specifications. To find out if your Zyrtec Itchy Eye Drops are part of this recall, please visit: more information here
Children's Zyrtec, Sugar-Free, Dye-Free, Grape Syrup, 4 fl. oz - The company is initiating the recall for select OTC product lots after determining that a small number of product bottles purchased from one of their external suppliers have specific areas where the bottle plastic is thinner than required by their standard specifications. The "thin-walled" bottles may not maintain stability over time due to increased light exposure once the bottle is removed from the outer carton. To find out if your Children's Zyrtec Grape Syrup is part of this recall, please visit: more information here
Children's Zyrtec Sugar-Free, Dye-Free, Bubble Gum, 0.5 fl oz physician samples - The company is initiating the recall for select product lots because the potential exists for the product lot number and/or expiration date printed on the bottle to become illegible as a result of consumer handling over the life of the product. To find out if your Children's Zyrtec Bubble Gum Syrup is part of this recall, please visit: more information here
To date there have been no reports of adverse events caused by these recalled products.